General
We want to make sure you are 100% satisfied with your purchase and offer a 30-day return policy from time of delivery on your purchase. To process your return as quickly as possible, please contact us for a Return Authorization Number at info @ preparednesshub.com. please include the following information in your email:
Name
Order Number
Address
Phone Number
Email Address
When and by whom the purchase was made
Reason for the return
When mailing your return please remember to insure the package for your protection and please email us the tracking number of the return package.
Damaged
If an item that you ordered arrives damaged, please contact us as soon as possible and within 30 days from time of delivery. We are happy to process a claim with UPS and get replacement product shipped out to you.